Our Team


Reflections Hair Design Team Members

Meet Our Staff

The success of a business depends on the people it employs. Our talented, educated and polite professionals are committed to highlighting every client's best feature while offering a relaxing respite from the demands of daily life. Stylists at Reflections Hair Design keep their skills current and fresh by continually attending educational seminars and workshops. Our staff is committed to providing updated service in a relaxed, friendly and professional atmosphere.


Amy Forrest

Amy and her husband have owned Reflections Hair Design for almost 10 years, however Amy has worked at Reflections for over 33 years where she was first hired as a receptionist. Amy loves the salon atmosphere and attributes her happiness there to the people she employs and the relationships she has built with numerous wonderful clients throughout her career. Working at the salon for so many years has given her much insight to the exhilarating changes the industry takes on!

"It's exciting to develop these new ideas in our business, and very fulfilling to motivate the Reflections team. I love my staff; they are amazing, talented, honest, hard-working, and extremely fun to be around!"

Amy graduated from Ontario back in the fabulous '80s! During her time away from the salon, she enjoys traveling, playing golf and attending musical shows and sporting events with her husband. A recent trip to Guatemala deeply touched her life, and she plans to return there multiple times to volunteer for an on-going humanitarian project.  She is humbled that God has extremely blessed her life with a supportive and wonderful family which includes not only her husband Bryan, but also her two beautiful children Bryson and Anna, a loving daughter-in-law Jenn, who she claims as her own child, and two wonderful granddaughters Braylee and Josephine! God is good, all the time.


Carla Barrett

Carla was born in Willard, Oh and lived in Plymouth, Oh. She is married and has a rat-terrier named Petie. She attended the Cosmetology Program in 1985. Carla loves doing cuts and styles! She strives to give an excellent haircut because, "You only have one shot to get it right!" Carla has learned a lot about hair and people's needs through the years. She became employed at Reflections Hair Design about 10 years ago. Carla had left Reflections for a few years due to the loss of a loved one. She just got started back a few weeks ago! "This is my home salon that is filled with wonderful people and excellent educational classes with talented instructors!"

Kay Cockley-Kosht

Kay has always called Reflections Hair Design home; before she was a stylist she was a client for both hair and nails! "I always knew I wanted to be a stylist and loved coming to this place because it had such an amazing vibe." She grew up local on a farm with her family with whom she is very close. After graduating high school from Lexington, Kay took some college classes but knew she would eventually take a career in the beauty industry, so she moved to Columbus where she then graduated from Paul Mitchell The School. She states that school was one of her favorite experiences, as she got to experience so many fun classes and events through them, including traveling to Las Vegas for a 3 day convention of classes with top educators!

Kay has a love for traveling. She and her mom have had some amazing trips together, including driving out west with her parents and sister, beaching in Bermuda, driving the coast of California and hiking some of National Geographic's top hikes in Utah. "I love my family beyond words, and getting to do fun things with them is something I am so thankful for!"

Kay also is a dog mom of two Boxers (Tarkington and Teegan). She enjoys spending her days off at Mohican with them or walking through the farm and taking them on car rides. When Kay isn't working, traveling, or spending time with her dogs or family she is a typical girl who loves shopping, spending time with her best friends and spending time in the gym


Lori Cooper

Lori was born and raised in Shelby, Ohio, where she still resides. She has been in the hair industry since 1984, and says she wanted to do this profession since birth! She loves all aspects of it and is especially known for her make-up transformation abilities. She loves doing complete makeovers—she says when you look good, you feel good!

Lori is passionate about her family and animals. She spends as much time with her granddaughter, Brittain, and 2 grandson’s Riley & Roman as possible and loves watching sports (Go Bucks!).

Lori is a supporter of and has a great respect for the Ronald McDonald House (Children's Hospital) where her daughter had open heart surgery, and she loves to help the local Animal Shelter as well. Lori enjoys golfing and her team won the Linda Horning Memorial Golf Outing sponsored by Reflections.


Crystal Edwards

Ever since she can remember, Crystal has had a passion to become a stylist. There are pictures of her being three years old, standing on a step stool, making her tall enough to "fix" her grandma's hair. Decades later, she is living her dream.

Crystal received her cosmetology license in 2002; and in 2006, she began working at Reflections Hair Design. Her goal is to create an environment in which her clients are at ease to express themselves and their ideas. More than anything, she wants her clients to love the way they look. Making other people feel great about themselves is only part of the satisfaction that Crystal gets from her job. She is drawn to learning new techniques and styles and is always challenging herself so that each haircut is better than the last. She continues to grow and learn by attending numerous advanced educational classes. Her talents include a wide variety of cutting, styling, coloring, perming, and facial/body waxing services.

When Crystal is not behind the chair, you can probably find her spending time with her daughter and husband. Some of her other interests include: enjoying the great outdoors, cooking, relaxing, time with friends and family, and trying to maintain a healthy lifestyle.


Jennifer Fraley

Jennifer is new to Team Reflections, since January of 2014. She attended cosmetology school at Apex Academy in Mansfield Ohio. She chose the Cosmetology field because she thoroughly enjoys making people feel beautiful. Jennifer loves designing new styles and being creative. Before deciding to be a hairstylist, Jennifer attended Mount Vernon Nazarene University, where she obtained a Bachelor's degree and became a Pre School teacher. She also worked as a Sales Associate at Kay Jewelers for four years.

She was born and raised in Shelby, Ohio, and now lives in the city of Mansfield. She loves to stay busy and spend time with her family! Jennifer has two siblings: Jessica and Tyler. During her free time she enjoys being involved in outdoor activities (but very scared of heights), working out, and spending time with her friends. She loves fashion!!! On her days off of doing hair, she also works at BE Humble, a women's fashion boutique. She also loves reading, cooking, and playing board games! Anything that involves a competition of some sort, you better believe Jennifer will be there to win! She ran her first half marathon this past year and plans on knocking more things of her bucket list.

When she's not working and staying busy, she's spending time with her fiancé and his 3 yr. old son, and their 130lb fur baby, Duke, both whom keep them on their toes! Jen is totally outnumbered in her household of boys and wouldn't have it any other way.


Shannon Frame

Shannon has been in the hair industry for 16 wonderful years and has been with Reflections since 1998. Shannon can honestly say she loves what she does! As long as she can remember, she has always wanted to be a hairstylist. Ask her mom—when Shannon was little she would always get the brush stuck in her mom's hair! Making people look and feel great is only one of the many rewards of this job. She loves to learn and grow and has tons of enthusiasm for this business.

Shannon specializes in color (including balayage coloring and formal styling. She was a former National Color Educator for Paul Mitchell Systems, which helped her advance in her technical skills, and she has a good eye for placement. She enjoys creating beautiful colors with plenty of dimension. Whether you are a bride, bridesmaid, prom queen or just going out for a night-on-the town, Shannon is your girl! She loves to create updos and can complete your look with a professional make-up application.

In her spare time, Shannon enjoys spending time with family, especially her nieces and nephews, shopping, cooking, going to hair shows and classes.

So, if you're looking for a new style or just want a trim, Shannon is here to listen and offer advice and is willing to do whatever it takes for you to look and feel your best!


Ashley Harrison

Ashley has been doing hair for over nine years. Unlike a lot of stylists, Ashley did not know life would lead her to a career in hair design! She has always loved art, and for a couple of years tried all different art forms in college. Realizing that college was not satisfying her dreams, she started a new path in hair school, and found her passion!

Ashley did hair for several years here in Mansfield, then decided to try a change of scenery and moved to Annapolis, Maryland. While living there she was able to advance her skills and knowledge by studying with L'Oreal Professional advanced cutting with Sassoon Academy Professionals, and attended advanced coloring classes for Ombre and Balayage techniques.

After three years in the eastern state, Ashley moved back to her hometown area with her son who is now one. Although very passionate about hair, she is even more passionate about family! She is very excited to be a part of Reflection's team, and is ready to write the next chapter!


Vicki Jobe -Myers

Vicki has been with the Reflections team for 34 years. She knew in 6th grade that she wanted to be a hairdresser...because every time she would go to the salon to get her hair done, she never liked it, so she decided when she grew up she would be a hairdresser and style peoples hair so they DID like it!

Vicki is a very honest person, so if a client brings in a picture and it won't quite fit their hair type, or it is more maintenance than they realize, she will tell them, and help direct them to a style that best fits them. When Vicki first began in the business, she attended many advanced classes, and still continues to grow in education. Vicki's favorite cut is anything that has stack to it! No one should ever think they have learned everything.

An instructor once told her, "if you think you have learned everything, it is time to get out of the industry!" So, with that said, Vicki is still learning, even from the younger members of our team. Her goal when she comes to work is to have clients leave feeling good about themselves! Vicki loves the team she works with at Reflections!

Vicki is passionate about teaching young girls to twirl the baton. She's been teaching baton since 1975, and currently directs the Galion Tigerettes Baton Corps, and is the High School Majorette Advisor. She couldn't imagine her life without these programs!

Vicki lived most of her life in Galion, and is a very big fan of small towns! She is a member of St. Paul United Methodist Church. Vicki and her husband both sing in the choir and are involved in lots of committees. She is very involved in the food pantry outreach program at her church.

Vicki's family is a big part of her life. They help make her who she is! Her dad passed away 8 years ago, and he is so missed... he was such a wonderful role model. She talks to her mom many times daily... they are very close! Vicki loves to travel to New York City where her oldest brother and his family live, but she is also blessed to have her younger brother and his family close so they can visit often! She has 3 wonderful step children who all have great spouses and all live in the area. They get to see each other often!

Vicki hopes she can be remembered for her love of life. God has blessed her so much with good family and friends!


Jill Johnson

Jill has always known she would be a stylist. She's sure her mom would agree since all of her dolls had bangs and all her mom's curling irons were always missing! Jill's passions can be summed up in three easy words -- hair, animals and animals! They are two things that she has always enjoyed. She loves the feeling of coming to work; but it doesn't feel like work—it's enjoyment. The same goes for her pets. They are not pets or animals—they are her happiness. Who doesn't love being greeted b floppy ears and a wagging tail!

A perfect day or weekend for Jill would be camping with her boyfriend and dogs and doing some hiking. She loves being outdoors, whether it's warm or cold. She has lived in Mansfield for the majority of her life, but would love to eventually move a little more south. Jill loves music and movies, and any form of live entertainment, Broadway musicals, stand-up comedy, you name it—she enjoys it.

Jill would like to be remembered as talking until she takes her very last breath—always smiling, always loving and always happy.


Nikki Kovinchick

Nikki has been a hairstylist since 1999 and has been at Reflections since 2001. She attended the State Beauty Academy in Marion, Ohio after graduating from Lexington High School with a 4.2 GPA. Nikki is known as "Nik" to her friends and family and is a dedicated Cincinnati Bengals fan. She says this is a contributing factor to her "sudden onset of weekend depression from September to January."

Nikki considers herself to be very creative and loves to express her fun creative side with hairstyling as an outlet. On days she is not at work, you can usually find her at a local sports bar with a Bud Light or a Rum & Diet Coke tracking her Fantasy Football points with her husband and best friend, Freddy.

When Nikki is not working or out with her husband or friends, she is doing hour-long interval workouts and loving on her rott, Lita. She also considers "Team Reflections" as family and says she feels very fortunate and blessed to have worked with such an awesome, fun and supportive group of gals for such a long time.


Melissa Lehnhart

Melissa started cutting hair at age 5: dolls, Barbie's and her own bangs. By 6th grade, she was trimming her own hair along with family and friends—although not always successfully! She loved to use hot rollers and the curling iron on friends and family whenever they came to visit. By junior high, she knew she wanted to go to Pioneer Career Center for the cosmetology program. Before she graduated, she was called to interview at Reflections where she worked under Linda Horning for a couple of months. Melissa has never looked back and still has the same station, #4.

Melissa enjoys keeping her clients updated in styles and colors that are easy to maintain and loves razor cutting. She makes people look their best and encourages them to do the same. Melissa loves being a hairstylist and cannot imagine doing anything else. She is passionate about her family, faith and others. She also enjoys watching her children in their activities, spending time with her friends and family, cooking, grilling and gardening.

Melissa grew up in the country and went to Lexington schools. After graduating, she married and moved to Lucas where her husband, Kevin, grew up on a farm. Melissa is a junior high leader for junior high girls at Berean Baptist Church; and in the fall/winter, she volunteers at Mt. Zion food bank.

Things Melissa cannot live without are mascara, eyeliner, lipstick and the Bible. She would like to be remembered as one who encourages others and her love for the Lord.


Susayn Milano

Susayn came to Reflections in December 2015 from California with her family to be closer to the grandparents of her two children Mckenzie and Benjamin. She has found to love the change in seasons that Ohio has, especially the snow. Reflections has been a dream come true and will become a lifer.

Susayn enjoys all aspects of the beauty industry although her biggest passion is the art of Balayage (hair painting). It gives her such freedom to customize the color for each client, and to give such a natural look and grow out between appointments. Even in her spare time she also loves furthering her education with continuing education classes and hair shows.

Susayn enjoys fun outings with her children including fairs, festivals, the carousel downtown and the park. As a child she was a gymnast for 15 years and still loves to keep up with all the USA Gymnastics events!

We are thankful that Susayn has found a home here in Ohio, she is an amazing, talented stylist!


Anna Morehead

Reflections is like a second family to Anna. Being born and raised at the salon, she would always love to help clean, restock, fold towels and greet customers when she was a little girl. Now, Anna is 22 and works at the front desk as a Salon Coordinator and absolutely loves it! She thinks it embodies the best staff around, the highest core values and the most unique atmosphere.

Currently Anna is a student at Tiffin University. She is majoring in Managerial Business and with her degree, wants to use this as a vehicle to pursue her dreams in entrepreneurship. Along side of everything else, her hobbies include horseback riding, singing and reading. Horses are one of her biggest passions. She has owned multiple horses and in the past has competed in the IHSA, riding both English and Western.

Anna loves to wake up at 5am, grab a cup of coffee and read her bible. She is one of the “too happy for the morning” girls. Her motto is to live a fulfilled, healthy, inspiring life that serves the Lord. Through this mission statement she is dedicated to reaching her goals to travel the world and give back through volunteer/mission work.  


Debbi Newmeyer

I can proudly say that after being A full-time hairdresser for the last 30 years, I still feel the same passion, enthusiasm, and desire to make people feel and look their best! I started my career at Lazarus beauty salon where I worked for 8 years. Since then I've been employed at Reflections Hair Design for the last 22 years and through those times, I have been inspired by so many amazing hairstylists! I also enjoy attending various continuing education classes in order to stay updated in the newest trends in the industry! I couldn't have done any of this if it weren't for such amazing clients, coworkers, and God.

Here are some fun facts...My husband Tim and I have been married for 25 years, and have been blessed with one son Lee. We attend the First Church of God. We enjoy spending time as a family.  In the summer we love being at the Dragstrip watching our son and many of our friends race.  I also enjoy running, which I have an amazing run club that I run with (The Shelby YMCA run club)!  I've been doing this for a little over a year and can proudly say that I've completed five half marathons and various five and 10K's! And plan on more in my future! I also love salsa dancing class at the Richland academy.

What can I say I truly love my family, friends and job!


Lisa Noel

"Beauty Shop"—Lisa played a lot of it growing up, so it was natural for her to choose hair styling as her profession years ago. She received her Cosmetology License from Nationwide Beauty Academy in Columbus and began her career at Reflections in 1988. Lisa styled hair for the first 12 years; and the last 16 years, she has focused on Customer Service and Salon Management.

Customer Service comes natural to Lisa and finds it very important that all new and loyal patrons feel welcome during their Reflections visits and are completely satisfied with their experiences. Calling each guest by their name and subconsciously making them smile with every salon visit is something she strives for. It's just in Lisa's nature.-- she has been accused of being too energetic and happy all of the time!

Lisa is also Wedding Coordinator for the salon. She assists brides in scheduling their bridal party for hair, make-up and nail services. She finds it very fulfilling to take part in making the guests feel beautiful for their special occasions. Reflections is a great place to work when the salon is busy and buzzing with people. She loves it!!

Lisa is married to her high school sweetheart and husband of 25 years, Kevin, and they have two wonderful children. Their daughter Meg is a registered nurse at Grant Medical Center, and son Mitch is a sophomore in college working towards an engineering degree. Her biggest passion in life is being a mom.

Lisa’s most enjoyable time is spent with family and friends. She is an avid fan of the Cleveland Cavaliers and Cleveland Indians and claims basketball as her favorite sport. Lisa and her family are members of The Most Pure Heart of Mary Church and true Shelby Whippets at heart!

Lisa's relaxation time includes outdoor jogging, tending to her water garden, and "date nights" with Kevin. She always looks forward to visiting Meg in Columbus or having her home for a weekend. The humor in her house comes from their adorable but very silly Bichon Frosty. She keeps her laughing!

What most people don't know about Lisa, is she rocks at solving difficult level Sudoku puzzles, was born with a tooth which was pulled by a dentist when she was one-week-old, and must have Extra Firm Hold Hairspray and peanut butter in order to survive.


Katie Parrish Poole

Katie has been doing hair for 19 years professionally. She has been a part of the Reflections team since 1998. She loves working with color and enjoys updos as it allows her to be creative. If she could do editorial or session work more often, she would love it.

Katie was born and raised in Shelby, Ohio where she still resides with her husband C.J.

Katie loves to travel. Most recently visiting San Francisco, Napa Valley and driving the California Coast. She’s been fortunate enough to spend some time in Ireland, which only fueled her desire to see more of Europe.

Katie loves spending time with her family, watching football (go Bucks!) cooking, curling up with a good book and visiting the different wineries in Ohio (there’s over 170). She is also passionate about Volunteering for Richland County Children’s Auxiliary at “The New Store” and giving back to Mid-Ohio Animal Welfare League where she found her two cats, Mitch and Miller. She says she is one of those crazy cat people!


Lisa Marie Schoonover

Lisa has been a hair stylist for over 31 years! She has worked as a color educator for two color companies. She enjoys special occasion hair, and loves doing hair color! What she enjoys most is working with her guests and bringing out the best in their hair! Lisa is also a Keratherapy Educator.

In her spare time, she enjoys traveling with her children and husband, and volunteering at her church. She also loves to spend time at home with family, doing projects, cooking and baking.


Tammy Shoemaker

Tammy grew up in Shelby, Ohio. She has done nails since 1993. Over the years, she has met some wonderful people. People who don't like feet could never do her job, but she enjoys pampering her clients as well as making their hands and feet look and feel beautiful. Tammy loves learning new techniques to help her clients.

When not at work, she can be found working out at Planet Fitness! She is a black card member there! She loves to spend time with her family, especially her grandchildren. Tammy also likes to read and is a member of Velocity Church in Mansfield.


Rhonda Vanderpool

Rhonda grew up in Plymouth, and moved to the Mansfield area with her husband, Scott and the kids, Brett and Brooke. She has been in the hair industry for 26 years! She started out at the Glemby Salon that was located in Lazarus. She gained a lot of great experience at Glemby’s with hair and customer service. She joined the Reflections team nearly 14 years ago. She has always been impressed by the Reflections girls “our unique personalities mesh so well together and make teamwork so easy”. Rhonda says her specialty is really listening to her clients needs for their hair. She loves to do new styles on her clients and see the before and after results! Their confidence in their new look is of the upmost importance to her.

When she is not at the salon, you can find her enjoying time with her children! Rhonda loves reading books, cooking, and finding new recipes on her Kindle. She also enjoys gardening and landscaping in the summer months and most importantly she enjoys time spent with her family and friends!