Our mission is to provide the highest degree of customer service in a professional and relaxed environment. As industry leaders, we are dedicated to updating our skills and product knowledge by attending advanced training workshops and seminars. We strive to create the ultimate experience for every single guest. At Reflections, excellent customer service is not just a priority…it’s our culture!
Amy Forrest
Amy and her husband, Bryan, have owned Reflections Salon & Spa since 2007; however, Amy has worked at Reflections since 1983 when she was first hired as a receptionist. Amy loves the salon atmosphere and attributes her happiness there to the people she employs and the relationships she has built with numerous wonderful clients throughout her career. Working at the salon for so many years has given her much insight to the exhilarating changes the industry offers!
“It’s exciting to develop new ideas in our business and very fulfilling to motivate the Reflections team. I love my staff; they are amazing, talented, honest, hard-working, and extremely fun to be around!”
Amy graduated from Ontario back in the fabulous ’80s! During her time away from the salon, she enjoys traveling, playing golf, spending time with family, and attending sporting events and musical shows. A trip to Guatemala deeply touched her life, and she plans to return there multiple times to volunteer for an on-going humanitarian project.
She is humbled that God has blessed her life with a supportive and wonderful family, which includes a brother and two sisters; her two beautiful children, Bryson and Anna; a loving daughter-in-law, Jenn (who she claims as her own child), and son-in-law, Nigel; two sweet granddaughters, and a fur-baby beagle named Bruno. God is good, all the time.
Alise Brown
Alise joined Reflections in June of 2023 after graduating from the Advanced Manicuring Program at Apex Academy. She has always had a passion for the creative and artistic side of things in life. When she was very young, she would have her dad paint all kinds of things on her nails, from ladybugs to polka dots. This is where her love for manicuring began. Alise is excited to grow in her career, as well as a person, through Reflections Salon & Spa!
In her spare time, she enjoys hiking, creating art, sewing, and bible studying. She also loves spending time outdoors and spending time with friends, family, loved ones, and her pets.
Tawny Brown
Tawny joined Reflections in 2023 as a Salon Coordinator. Her genuine love for meeting new people and caring for others is what drew her to want to join the Reflections Team. She finds so much joy in seeing clients leave the salon feeling and looking beautiful!
In her free time, Tawny enjoys spending time with her husband, Nick, and their three boys, Landon, Jackson and Cayden, as well as their family and friends. She has two dogs, Bo and Lexi, and a bearded dragon, Rosa. If she is not at one of the boys’ sporting events or making memories with her family and friends, you can find her binge watching a random TV show! She is sucker for a good heartfelt and/or drama-filled series.
She believes that family is everything and couldn’t be more thankful that God blessed her with such an amazing one! She wouldn’t be who she is today without them.
Lori Cooper 
Lori was born and raised in Shelby, Ohio, where she still resides. She has been in the hair industry since 1984 and says she wanted to do this profession since birth! She loves all aspects of it and is especially known for her makeup transformation abilities. She loves doing complete makeovers—she says, “when you look good, you feel good!”
Lori is passionate about her family and animals. She spends as much time as possible with her granddaughter, Brittain, and two grandsons, Riley and Roman, and loves watching sports. (Go Bucks, Tribe, Browns, and Cavs!)
Lori is a supporter of and has a great respect for the Ronald McDonald House (Children’s Hospital) where her daughter had open heart surgery. Lori enjoys golfing, and her team won the Linda Horning Memorial Golf Outing sponsored by Reflections.
Anna Cottone 
Anna grew up at Reflections and remembers walking around the salon with a notebook suggesting updates for retail displays. She officially joined our team in 2013 as a Salon Coordinator and, from there, grew a passion for the industry. After studying business in college, she returned to our salon as our Marketing Manager. From logo design and billboards to social engagement and events, she handles all of our branding and outreach needs. She loves that Reflections embodies an amazing culture and team!
Anna is married to Nigel Cottone and loves spending time with her family. When not at work, she serves on the worship team at Crossroads Community Church and loves to read.
Selena Dole
Selena was raised in Ashland and graduated from Hillsdale High School. After high school, she attended Apex Academy and then began our extensive internship and training program here at Reflections. She has always had a passion for hair. Growing up with three younger sisters really helped that passion grow. Making people feel good about themselves is also so rewarding to her.
In her spare time she loves to hangout with family and friends, watch movies, cuddle her cats, and, most importantly, shopping!
Crystal Edwards
Ever since she can remember, Crystal has had a passion to become a stylist. There are pictures of her at three years old standing on a step stool, making her tall enough, to “fix” her grandma’s hair. Now, she is proud to be living the life that she has built! Crystal received her cosmetology license in 2002, and, in 2006, she began working at Reflections. Making other people feel great about themselves is only part of the satisfaction that she gets from her job. More than anything, she wants her clients to love the way they look and be happy with the services that they have received from her. Her attention to detail has helped her to build the wonderful clientele that she has now. As a master stylist, she continues to grow and learn by attending numerous advanced educational classes and hair shows.
When not at the salon, you can probably find her spending time with her family. She is married to her high-school sweetheart, Daniel, and they have three wonderful children which keep her very busy. In her free time, Crystal enjoys exploring outdoors and learning about the natural world around her!
Shannon Frame
Shannon has been a stylist at Reflections since 1998. She can honestly say she loves what she does! Watching her mom get haircuts at a salon, she knew from an early age that this was the path for her. She loves to learn and grow, a true hair nerd at heart. She specializes in all aspects of hair color, and, being a former Paul Mitchell National Educator, she has a great eye for placement. She also specializes in weft hair extensions and is certified in both tape in and sew in techniques.
She loves working at Reflections for many reasons, one being the great relationships she has built with her loyal clients. Also, she loves the great management team, support that Reflections has, and the importance that they put on education. In her spare time, she enjoys spending time with her family, especially her nieces and nephews; coffee dates with friends; and, let’s be honest, any date that includes a margarita! She also enjoys riding with her husband on their motorcycle and snuggling with her fur baby!
Lily Gilbert
Lily started at Reflections as an intern in June of 2017. She grew up with a mom who is also a cosmetologist, so a feel for the industry was already there. Growing up, she always loved watching her mom do her hair and makeup, and she always wanted to help.
As she has progressed in the industry, she’s found a passion for mastering men’s cuts, providing pedicures, along with showing her artistic side through different styles of fashion colors!
Emily Haines
Emily graduated from “Paul Mitchell The School Columbus” in 2010 and has been with Reflections since 2021. She enjoys doing blonding services with custom tones, creating lived-in natural looking color, and helping people learn to style their natural curly hair. When she isn’t working, she enjoys traveling with her husband and two kids, boating, lounging by the pool, and trying to make every day a little bit more special.
Patty Harrington
Patty has had experience in her field since 1975 and joined Reflections in 2018. She specializes in relaxation massages, facials, back facials, pedicures, and gel nails. She loves making her clients feel pampered and special. She is blessed to have had all of her clients follow her from a previous spa she worked at for 10 years in Shelby and loves getting to meet new clients every day at Reflections.
Patty has been married for 47 years, has four wonderful children, who are all married, and has been blessed with seven grandchildren and four granddogs! In her spare time she enjoys going to sporting events for her grandchildren and spending time with her husband, Chuck. She also loves playing games, reading, and crocheting. She is looking forward to a few more years with the great family she has come to know and love at Reflections!
Vicki Jobe-Myers
Vicki has been with the Reflections team since 1982. She knew in 6th grade that she wanted to be a hairdresser because every time she would go to the salon to get her hair done she never liked it, so she decided when she grew up she would be a hairdresser and style peoples hair so they DID like it!
Vicki is a very honest person, so if a client brings in a picture and it won’t quite fit their hair type or it is more maintenance than they realize, she will tell them and help direct them to a style that best fits them. When Vicki first began in the business, she attended many advanced classes and still continues to grow in education. Vicki’s favorite cut is anything that has stack to it! No one should ever think they have learned everything.
An instructor once told her, “if you think you have learned everything, it is time to get out of the industry!” So, with that said, Vicki is still learning, even from the younger members of her team. Her goal when she comes to work is to have clients leave feeling good about themselves! Vicki loves the team she works with at Reflections!
Vicki is passionate about teaching young girls to twirl the baton. She’s been teaching baton since 1975 and currently directs the Galion Tigerettes Baton Corps and is the High School Majorette Advisor. She couldn’t imagine her life without these programs!
Vicki lived most of her life in Galion and is a very big fan of small towns! She is a member of St. Paul United Methodist Church. Vicki and her husband both sing in the choir and are involved in lots of committees. She is very involved in the food pantry outreach program at her church.
Vicki’s family is a big part of her life. They help make her who she is! Her dad passed away several years ago, and he is so missed…he was such a wonderful role model. She talks to her mom many times daily; they are very close! Vicki loves to travel to New York City where her oldest brother and his family live, but she is also blessed to have her younger brother and his family close so they can visit often! She has three wonderful step children who all have great spouses and all live in the area. They get to see each other often!
Vicki hopes she can be remembered for her love of life. God has blessed her so much with good family and friends!
Jessica Jones
Jessica has been doing hair since 2007. Ever since Jessica was a little girl, she knew she wanted to be a hair stylist someday! From playing with her barbies’ hair to helping curl and style her mother’s hair, hair styling has always been a true passion of hers. After graduating high school, she went straight to cosmetology school and has enjoyed every minute in the industry since. Jessica is most passionate about working with colors, creating different/fun looks, and learning what the latest trends are. She feels continuing your education and broadening your horizons is the key to success!
When not at the salon, she enjoys time at home with her fiance, puppy, and two cats. She also loves to do fun things with friends and occasionally visit her family, who live in Portsmouth, Ohio, where she is originally from.
Jessa King
Jessa has been at Reflections since 2017 and has been doing hair and makeup since she joined! She has also been an eyelash technician since 2018. Jessa loves doing all things that makes people feel beautiful, and she loves meeting new people.
When not at the salon, she loves spending time with her two daughters.
Nikki Kovinchick
Nikki has been a hairstylist since 1999 and has been part of the Reflections family since 2001. After graduating from Lexington High School in 1998, she attended the State Beauty Academy in Marion, Ohio. Nikki (known to most as “Nik”) has a true passion for hair cutting (especially short haircuts) and loves expressing creativity through different techniques.
When Nikki is not working in the salon, she enjoys fantasy football, the NFL (especially her Cincinnati Bengals), remodeling, and chilling with her two favorites, her baby Lita Pita and her husband, Freddy.
Jennifer Leech 
Jennifer has been in the industry since 2000. She originally pursued a career in photography, but it eventually led her into this career of beauty! She has always had a passion for bringing out the beauty in people. Jen loves every part of her job from styling to color to microblading eyebrows. Continued education is very important to her!
Jennifer also manages an Independent Living Home. She is very passionate about her residents at Maria Manor! In her free time, she loves spending time with her family and pets.
Melissa Lehnhart 
Melissa has been cutting hair since she was 5 years old, so it was only natural for her to pursue her dream. She attended Pioneer her junior and senior year of high school and received her official license. After graduation from Lexington High School, she started working at Reflections and never looked back. She enjoys color, cuts, perms, and learning through continued education. Melissa lives on her family farm in Lucas. She has three grown children, attends Berean Baptist Church, and, in her free time, enjoys cooking, gardening, boating/skiing, traveling, reading, and spending time with family and friends.
She says, “I am thankful for our beautiful salon, our great team that I work with, and I love all of my clients. I am blessed!”
Lisa Lookabaugh
Lisa has been a cosmetologist since 1997 and joined the Reflections Team in 2023. Her favorite part about the profession is meeting new customers who like to change up their hairstyle and color. Her favorite technique for haircutting is using a razor to add texture and reduce bulk. When not working, Lisa’s favorite hobbies are training for half and full marathons, gardening, and cooking!
Alona McFrederick
Alona was raised in Ukraine and brings with her unique ideas and qualities that set her apart in the beauty industry. Prior to joining the Reflections salon team in 2022, she studied at Apex Academy in Mansfield, Ohio. She uses the skills and knowledge she gathered and continues to learn through additional hair courses to stay on top, as fashion trends change. Alona always puts her whole heart into everything she does, and her attention to detail makes her clients understand that she really cares for them and how they feel about themselves. Alona believes that hair is a perfect way of expressing yourself, and she is happy that her passion became her living. Her goal is to make every visit in the salon an enjoyable experience.
In her spare time, Alona enjoys spending time in her garden, cooking, cleaning, relaxing with her children, and exercising. She also spends time with her husband and loves getting into new projects around the house. Traveling to see her family overseas and finding new vacation destinations is also one of her favorite things to do.
Debbi Newmeyer
Debbi can proudly say that after being a full-time hairdresser for more than 30 years, she still feels the same passion, enthusiasm, and desire to make people feel and look their best! She started her career at Lazarus beauty salon, where she worked for eight years. Since then she’s been employed at Reflections Hair Design, and, through those times, she has been inspired by so many amazing hairstylists! Debbi also enjoys attending various continuing education classes in order to stay updated in the newest trends in the industry, hair coloring and Keratin treatments are some of her favorites! She couldn’t have done any of this if it weren’t for such amazing clients, coworkers, and God.
Here are some fun facts. Debbi and her husband, Tim, have been married for over 25 years and have been blessed with one son, Lee. They attend the First Church of God and enjoy spending time as a family. In the summer they love being at the dragstrip watching their son and many of their friends race. Debbi also enjoys running, and she has an amazing run club that she runs with (The Shelby YMCA Run Club)! She’s been running for over four years and can proudly say that she’s completed seven half marathons and various five and 10Ks and plans on more in the future!
She says, “I truly love my family, friends, and my job!”
Lisa Noel 
“Beauty Shop”—Lisa played a lot of it growing up, so it was natural for her to choose hair styling as her profession years ago. She received her Cosmetology License from Nationwide Beauty Academy in Columbus and began her career at Reflections in 1988. Lisa styled hair for the first 12 years and now focuses on Customer Service and Salon Management.
Customer Service comes natural to Lisa, and she finds it very important for all new and loyal patrons to feel welcome during their Reflections visits and are completely satisfied with their experiences. Calling each guest by name and subconsciously making them smile with every salon visit is something she strives for; it’s just in Lisa’s nature. Lisa is the Wedding Coordinator for the salon. She assists brides in scheduling their bridal party for hair, makeup, and nail services. She finds it very fulfilling to take part in making the guests feel beautiful for their special occasions.
Lisa is married to her high-school sweetheart, Kevin. They live in Shelby and have two wonderful children. Their daughter, Meg, and her husband reside in Columbus, where she is a nurse practitioner. Their son, Mitch, and his wife live in Ashland; he is a financial advisor.
Lisa’s most enjoyable time is spent with family, friends, and her adorable dog, Piper. She is an avid fan of the Cleveland Guardians and is a member of The Most Pure Heart of Mary Catholic Church!
Lisa’s relaxation time includes yoga, tending to her water garden, and “date nights” with Kevin.
Katie Parrish
Katie has been a part of the Reflections team since 1998. She loves working with color and enjoys updos, as they allow her to be creative. She was born and raised in Shelby, Ohio, where she still resides with her furbabies.
Katie loves to travel, spend time with her family, watch football (Go Bucks!), curl up with a good book, and visit different wineries and breweries in Ohio. She also is the manager and event coordinator at Shelby Crossing Golf Course!
Breena Patrick 
Breena joined Reflectons in 2022 as a graduate of Apex Academy.
She has always been in LOVE with the beauty and hair industry since she was a young girl! You will definitely see her with a huge smile in the salon, where she’s always dreamed of being.
Breena is eager to grow and learn as a stylist through Reflections Salon and Spa. She is so exited to soak up all the fun things the industry has for her.
Emma Roberts 
Emma has been an advanced esthetician since 2019 and has been working with Reflections since 2020. She adores her job and coworkers. She also continues to thrive to learn more about the skin and how others can take care of theirs. Her favorite services are Dermaplaning and eyebrow waxing.
In her free time, she loves to hangout with family and friends, especially her nephew Braxton and niece Everleigh. Emma also has a dog, named Kippy, that she adopted back in 2016 and is her pride and joy. She never thought that this would be her career, and she is forever grateful she found the perfect job!
Kierra Sparks 
Kierra joined Reflections in 2021 and has been a nail tech since 2015. She attended the nail technician program at Apex Academy the summer of 2015, before her senior year of high school. Her mother is a cosmetologist, so she remembers growing up and hanging around the salon with her. Kierra’s favorite thing was the nail room and all the various nail polish colors.
She has always had a passion for art, and now she says being a nail technician allows her to be an artist every day. She keeps up on new and exciting nail trends with social media and loves implementing these new trends on her adventurous clients.
In her spare time, she enjoys reading and hanging out with her two cats, Olive and Marshmallow.
Tami Thomas
Tami was welcomed into this beautiful family of Reflections in 2021 as our Licensed Massage Therapist. She loves to massage so much that she decided to do it as a career. She was a small child when she discovered, through massaging the feet of her mother, grandmother, and aunt, that it was relaxing for them and for her as well. She noticed that when her grandmother was 96- 97, she was having a hard time remembering people. From all those years of massaging her feet and hands, she remembered who Tami was. This just solidified even more how therapeutic massaging can be. Tami loves horses, and now she is learning massage techniques for them to have better riding experiences. It is important to Tami to help her clients relax and release tension through massage.
Rhonda Vanderpool 
Rhonda grew up in Plymouth and moved to the Mansfield area with her husband, Scott, and the kids, Brett and Brooke. She has been in the hair industry since 1990! She started out at the Glemby Salon that was located in Lazarus. She gained a lot of great experience at Glemby with hair and customer service. She joined the Reflections team in 2003. She has always been impressed by the Reflections girls. “Our unique personalities mesh so well together and make teamwork so easy,” Rhonda says. Her specialty is really listening to her clients needs for their hair. She loves to do new styles on her clients and see the before and after results! Their confidence in their new look is of the upmost importance to her.
When she is not at the salon, you can find her enjoying time with her kids and grandson! Rhonda loves reading books, cooking, and finding new recipes. She also enjoys gardening and landscaping in the summer months, and, most importantly, she enjoys time spent with her family and friends!
Ashley Vaughn
Ashley joined Reflections in 2022. She attended nail school in Ashland and worked in Columbus before starting at Reflections. She has been obsessed with nails since she was a kid. In 2020, she began doing her own nails and eventually went to school. Her favorite services are gel extensions and builder gel. She loves trying all the trends and techniques. Outside of the salon she spends most of her time with her boyfriend and family, traveling, going to concerts, and reading.
Izzie Willacker
Izzie joined Reflections in August of 2023, after graduating from Pioneer Career and Technology Center. Izzie strives to make people their most beautiful and confident selves. She specializes in blondes, lived-in color, makeup, and waxing. Izzie loves to make people feel and look good!
In her spare time she enjoys taking trips to the beach, doing her bible study, and spending time with friends and her two cats!
Miranda Yeager
Miranda joined Reflections in early 2023. She is currently a Salon Coordinator, who will be transitioning into a stylist in the near future. She is attending Apex Academy’s school of Cosmetology. She loves everything to do with hair, skin and nails. She strives to make each client feel welcomed and beautiful, no matter what the service may be. In her free time, she loves to hangout with family, friends, and her two dogs. She loves working with the team at Reflections, and she can’t wait to see what the future holds for her!
